What you need to know about Ulo
Ulo is our top-rated hair loss telehealth provider for patients who want a high degree of choice in their treatment plan. Its current prescription lineup includes topical and oral options containing finasteride, dutasteride, minoxidil, and other ingredients, with several strengths and combinations available for each.
An important distinction applies to many of these products: compounded medications are not FDA-approved, and FDA does not review compounded medications for safety, effectiveness, or quality before they are marketed. Ulo also states in its drug safety information that its compounded prescription products have not been tested or approved by FDA for their intended use.
What is Ulo?
Ulo is an online telehealth platform specializing in personalized hair loss care. Patients select a treatment or begin with the company’s treatment recommendation process, complete a medical intake, and speak with a licensed provider. If prescribed, the prescription is sent to a pharmacy for dispensing and delivery. Ulo states that ongoing provider access is included with its prescription plans.
Where Ulo sets itself apart from many large telehealth brands is in the number of available treatment configurations. Rather than building its service around one or two standard formulations, Ulo offers multiple topical concentrations and allows certain ingredients to be included or excluded depending on the treatment selected.
We think that makes Ulo particularly worth considering for someone who already has preferences about topical versus oral treatment, specific ingredients, or the vehicle used in a topical medication.
What hair loss treatments does Ulo offer?
Ulo’s current men’s prescription lineup includes oral finasteride, oral dutasteride, oral minoxidil, topical finasteride, topical dutasteride, topical minoxidil, topical cetirizine, and combination options. Its topical formulas may also be prescribed with ingredients such as tretinoin, cetirizine, caffeine, and melatonin.
The control over dose for topicals is particularly notable. Ulo currently offers both low-dose and standard-dose topical dutasteride and finasteride, with or without minoxidil. Minoxidil also exists as a standalone active, included at a potent 7% concentration.
How does Ulo work?
Ulo’s prescription process is handled online. Patients can select a preferred prescription option or use the company’s treatment recommendation quiz, complete checkout and a medical intake, and then communicate with a licensed medical provider. If treatment is prescribed, the prescription is sent to a pharmacy and shipped to the patient.
Ongoing provider access is included with the prescription plans we reviewed, which is useful when questions arise about application, tolerability, adverse effects, or whether a different prescription should be considered.
We also like that the platform displays the ingredients and concentrations of many formulations before a patient begins the medical evaluation. When you’re comparing customized prescriptions, transparency about what may ultimately be prescribed makes the shopping experience considerably easier.
Are there side effects or safety considerations?
Yes. Prescription hair loss medications can cause adverse effects, and the appropriate risks depend on the medication, dose, route of administration, medical history, and other drugs a patient may be taking.
While the risks associated with these medications are relatively rare, the risks are still real. It’s also important to note that compounded products are not FDA-approved and have not undergone FDA premarket review for safety, effectiveness, or quality.
Ulo also discloses possible risks linked with the medications offered through its platform and advises patients to discuss medication safety and adverse effects with their healthcare provider.
One practical consideration we like is that Ulo’s topical lineup is formulated without propylene glycol. For patients who specifically prefer to avoid that excipient, this gives Ulo an option that some competing topical formulations do not provide.
Who is Ulo best for?
Ulo is best suited to patients who want more control over the type of prescription they discuss with their provider.
If you’re simply looking for a standard oral finasteride prescription, you may not need everything Ulo offers. But the platform becomes more interesting for someone comparing topical and oral routes, lower-dose topical options, dutasteride-containing prescriptions, minoxidil-free options, or formulations that avoid propylene glycol.
The broad selection is both Ulo’s biggest advantage and its main drawback. A first-time patient who knows very little about hair loss medications may initially find the number of options overwhelming. However, Ulo’s short, simple quiz helps you find the formulas best matched to you.
How much does Ulo cost?
Ulo’s pricing depends on the prescription and subscription package.
At the time of our review, its hair growth plans included compounded topical options starting around $54 per month, while several dutasteride-containing topical configurations were listed starting around $79 to $94 per month before longer-plan discounts.
Ulo also offers a 180-day guarantee for eligible new prescription hair loss patients.
How does Ulo compare with other hair loss telehealth providers?
Ulo’s strongest differentiator is customization.
Large telehealth platforms make treatment accessible but generally provide a limited selection of options. Ulo works differently, offering a variety of concentrations and combinations for patients who want a more tailored approach.
Happy Head is the closer comparison because it also offers customized compounded prescriptions and access to medical providers. We give Ulo the edge primarily because of the breadth of its concentration options, its lower-dose topical choices, and its avoidance of propylene glycol in topical formulations.
That does not mean a Ulo prescription is inherently more effective or safer than a Happy Head prescription. Neither conclusion can be assumed for a compounded medication without supporting evidence specific to the finished product.
The bottom line
Ulo is our top pick for patients who value prescription flexibility.
Its strongest qualities are straightforward: a large selection of oral and topical options, multiple concentrations, transparent formulation information, propylene glycol-free topicals, and continuing access to a licensed medical provider.
For patients who want to discuss a highly individualized treatment plan with a licensed provider, Ulo offers one of the most flexible telehealth experiences we’ve reviewed.
Explore Ulo
Review treatment options, current pricing, and eligibility on the provider’s website.
FAQ
Frequently asked questions
Does Ulo require a prescription?
Prescription products available through Ulo require evaluation by a licensed medical provider. A prescription is issued only when the provider determines that the medication is medically appropriate.
Does Ulo offer dutasteride?
Yes. Ulo currently offers oral and compounded topical prescription options containing dutasteride. Ulo’s oral dutasteride is offered in its fully emulsified softgel format, while topical dutasteride is offered at both standard and low-dose concentrations.
Does Ulo use propylene glycol?
Ulo states that it does not use propylene glycol in its topical formulas.
Does Ulo offer discounts?
Ulo offers 1-, 3-, 6-, and 12-month plans. Customers can save up to 30% on eligible 3-, 6-, and 12-month plans.
Is Ulo the best hair loss telehealth provider?
Ulo is our highest-rated option because of its treatment selection, customization, ingredient transparency, and provider access. That doesn’t mean it is the appropriate provider or prescription for every patient. Treatment decisions should be made with a licensed healthcare professional based on individual medical circumstances.
Hair Loss Reporter is an independent, advertising-supported comparison website. We may earn a commission when readers purchase through certain links, at no additional cost to them. This does not influence our editorial assessments.

